Servicio incluido | Piezas y mano de obra |
Localización | In situ |
Periodo de copertura del contrato | 5 años |
Tiempo de respuesta | 4 horas |
Disponibilidad del servicio | 13 horas diarias / 5 dÃas semanales |
Servicio y mantenimiento | Ampliación de la garantÃa - piezas y mano de obra - 5 años - in situ - tiempo de respuesta: 4 h - disponibilidad: 13 horas diarias / lunes-viernes ¦ Retención de soportes defectuosos |
Diseñado para | HP 4-Hour 24x7 Same Day Hardware Support, 4-Hour Same Business Day Hardware Support, 4-Hour Same Business Day Hardware Support with Defective Media Retention, 6-Hour Call-To-Repair Hardware Support ¦ HPE 24-Hour Call-To-Repair Hardware Support, 24-Hour Call-To-Repair Hardware Support with Defective Media Retention, 4-Hour 24x7 Collaborative Support, 4-Hour 24x7 Collaborative Support with Comprehensive Defective Material Retention Post Warranty, 4-Hour 24x7 Collaborative Support with Defective Media Retention, 4-Hour 24x7 Same Day Hardware Support, 4-hour 24x7 Same Day Hardware Support with Comprehensive Defective Material Retention Post Warranty, 4-hour 24x7 Same Day Hardware Support with Defective Media Retention, 4-Hour Same Business Day Hardware Support, 4-Hour Same Business Day Hardware Support with Comprehensive Defective Material Retention Post Warranty, 4-Hour Same Business Day Hardware Support with Defective Media Retention, 6-Hour Call-To-Repair Collaborative Support, 6-Hour Call-To-Repair Collaborative Support with Defective Media Retention, 6-Hour Call-To-Repair Hardware Support, 6-Hour Call-To-Repair Hardware Support with Comprehensive Defective Material Retention Post Warranty, 6-Hour Call-To-Repair Hardware Support with Defective Media Retention, Next Business Day Collaborative Support with Comprehensive Defective Material Retention Post Warranty, Next Business Day Hardware Support, Next Business Day Hardware Support with Comprehensive Defective Material Retention Post Warranty, Next Business Day Hardware Support with Defective Media Retention, Next Day Collaborative Support, Support Plus 24 ¦ HPE ProLiant DL380 G4 Performance Pack, DL385p Gen8 Storage |